Towards a reframing of student support: a case study approach
This paper reports on a study that investigated the range of institutional support needs of international students at one Australian university with a view to increasing understanding of their needs and the ways in which support was provided. The study involved a number of data collection methods including focus groups, key informant interviews and a larger scale survey, undertaken in an inductive and sequential process. The results indicated that the levels of awareness about services differed, that lack of knowledge of how to access a service and finding information about it were key reasons ... Show more
Authors: Roberts, Pam; Dunworth, Katie; Boldy, Duncan
Published: Dordrecht, Netherlands, Springer Science+Business Media, 2018
Resource type: Article
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