Staff and student perceptions of support services for international students in higher education: a case study
One aspect of the internationalisation of higher education in Australia has been a large growth in the number of international students enrolled in universities. While this has brought a number of benefits to the institutions, the students themselves report varying levels of satisfaction with their experience. One area which can contribute to satisfaction levels is provision of student support services. This paper describes a study which found that international students and support service providers, while sharing perspectives in some respects, had differing views about student service delive ... Show more
Authors: Roberts, Pam; Dunworth, Katie
Published: Abingdon, England, Routledge, Taylor and Francis, 2012
Resource type: Article
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