How an artificially intelligent virtual assistant helps students navigate the road to college

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Author: Page, Lindsay C.; Gehlbach, Hunter


Deep reinforcement learning using convolutional neural networks is the technology behind autonomous vehicles. Could this same technology facilitate the road to college? During the summer between high school and college, college-related tasks that students must navigate can hinder successful matriculation. We employ conversational artificial intelligence (AI) to efficiently support thousands of would-be college freshmen by providing personalized, text message-based outreach and guidance for each task where they needed support. We implemented and tested this system through a field...  [+] Show more

Subjects: Students; Technology; Participation; Higher education

Keywords: Access to information; Access to education and training; Transition from secondary to further education and training; Enrolment; Student behaviour

Geographic subjects: United States; North America

Published: London, England: Sage for American Educational Research Association, 2017

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Journal title: AERA open

Journal volume: 3

Journal number: 4

Journal date: October-December 2017

Pages: pp. 1-12

ISSN: 2332-8584 (online)

Resource type: Article

Peer reviewed: Yes

Call number: TD/TNC 132.68

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