Skill performance in informal economy workers: multilevel perceptual assessment

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Author: Peter-Cookey, Mayowa Abiodun; Janyam, Kanda


Workers in the informal economy are generally considered to be low-skilled, which affects their productivity, income, and wellbeing. However, studies have not really explored the perceptions of these workers and their customers with regard to these workers' skill performance levels and how practice and training affect performance. We explored the skill performance of informal economy workers as perceived by 120 workers and 120 customers in 71 service operations in Hat Yai, Thailand using a mixed methods and multilevel survey. A model was developed for multilevel perceptual assessments...  [+] Show more

Subjects: Employment; Skills and knowledge; Assessment; Performance; Vocational education and training; Workforce development

Keywords: Low skilled worker; Informal sector; Skill analysis; Skill needs; Skill development; Perception; Data analysis

Geographic subjects: Thailand; Asia

Published: Bangkok, Thailand: Kasetsart University Research and Development Institute, 2017

Physical description: 10 p.

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ISSN: 2452-3151

Resource type: Article

Peer reviewed: Yes

Call number: TD/TNC 131.680

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